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Contact
Phone:
Email:
Location: Miramar, FL
Social Media
Education
Bachelor, Computer Science in Business
Brunel University London
Dates Attended: 1993-1997
Licenses and Certifications
Enterprise Business
Agility Strategist (EBAS)
Issued date: Oct 2019 - No Expiration
ICAgile Business Agility
Foundations (ICP-BAF)
Issued date: Oct 2019 - No Expiration
Years Experience
Travel Expert
20+
Scaled Professional Scrum (SPS)
Issued date: Sep 2019 - No Expiration
Professional Scrum Foundations (PSF)
Issued date: Aug 2019 - No Expiration
Certified Scrum Master (CSM)
Issued date: Mar 2011- No Expiration
Project Management Professional (PMP)
Issued date: Dec 2010 - Expires Dec 2022
Languages
English
Susan Smith
IT Program Manager
About
IT Program Manager responsible for developing and managing program objectives and strategies; assessing and evaluating business impact across departments. Oversee a team of project managers and project coordinators. E-commerce project manager responsible for planning, development and implementation of various web/mobile/kiosk processes, projects and programs. Partners with IT and Business Subject Matter Experts (SMEs) to deliver business strategies via Technology.
CURRENT EMPLOYMENT
IT Program Manager
Spirit Airlines
NOV 2020 - PRESENT
Miramar, FL United States
EMPLOYMENT HISTORY
Recent
Senior Enterprise Program Manager
Full-time Dates Employed: Mar 2020 – Oct 2020
Employment Duration: 8 mos
Location: Las Vegas, Nevada, United States
Enterprise Program Manager
IT Project Manager (Consultant)
Dates Employed: Nov 2013 – Nov 2015
Employment Duration: 2 yrs 1 mo
Location: Las Vegas, Nevada
Dates Employed: May 2019 – Mar 2020
Employment Duration:11 mos
Location: Las Vegas, Nevada
IT Program Manager
Dates Employed: Nov 2015 – May 2019
Employment Duration: 3 yrs 7 mos
Location: Las Vegas, Nevada Area
Allegiant
7yrs
Silver Airways
7 mon
IT Project Manager (Consultant)
2013 – Jul 2013
Fort Lauderdale, FL
Spirit Airlines
3 yrs 3m
Senior Project Manager
Nov 2009 – Jan 2013
Miramar, FL
Business Systems Analyst
Results Reservations Technologies
4 yrs 9m
Dec 2004 - Aug 2009
Doral, FL
British Airways
Team Leader; Design Lead /
Business Analyst
Jul 1998 - Oct 2004
London, United Kingdom
Volunteer
Company Name: IVHQ
Dates Employed: Aug 2013 – Oct 2013
Employment Duration: 3 mos
Location: San Jose, Costa Rica
Took couple months off out of the mundane 9-5 working world to give a little back. Working as a volunteer with kids aged 5 months to six years in the beautiful Costa Rica - Pura Vida!
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